At Modeua, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
You may request a return within 30 days of receiving your item. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by a receipt or proof of purchase
Please contact us at AlissaDevargas08@outlook.com before sending any items back. Unauthorized returns may not be accepted.
Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (e.g., food, flowers)
- Personal care items (e.g., cosmetics, undergarments)
- Customized or personalized products
- Clearance or final sale items
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
- A refund will be issued to your original method of payment
- It may take 5–10 business days for the refund to appear, depending on your bank
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at AlissaDevargas08@outlook.com.
Shipping Returns
To return your product, please mail it to:
Modeua Returns
35582 W Costa Blanca Dr
Maricopa, AZ 85138
United States
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Need Help?
If you have any questions about returns or refunds, feel free to contact us:
📧 Email: AlissaDevargas08@outlook.com
📞 Call us: (425) 335-3746
Thank you for shopping with Modeua!